Our Reviews

Chris Hamilton and the rest of the service team are always pleasant, responsive and knowledgeable. I have been bringing my car here since it was purchased in 2021 for regular service, oil changes, mileage checkups, and repair & warranty work, and the service level throughout this time has been consistently exceptional.

The service was good, but I also ordered front,back,and cargo mats but haven't heard back from the dealership. Don't know if they have them or not?

no coffee available

Chris in the service department is always great. He is nice, knowledgeable and I always feel welcome. I was able to get my car serviced oil changed and tires rotated in about a half hour which I appreciated. The only complaint was that with the change in the dealership ownership the oil change punch card that I had with Moran was null and void and this would have been my third punch out of five.

Our salesman John was great to work with. The entire car buying experience was a very positive experience. I hope that if we should need service after the sale, that we will enjoy the same positive experience. Stay tuned.

Experience was not good with oil change. Tech didn't fill my windshield washer fluid. My tire pressure was incorrect. When I called they apologized but didn't tell me to bring it back for fix.

The vehicle had some items that needed to be addressed

Had a wonderful experience!!!! Nathan is the BEST! He worked so hard to get me the best deal! He took so much time with me. You can tell he is a very experienced and professional salesman. I will be sending my friends and husband his way! Thanks again!

My experience was great just didn’t like the fact that my oil changed went from $100 to 160 and I was told about it when I was paying for it because of the oil change to zero20 to 040

Customer service was right on. I had no problems with them. They called me with the outcome of what I was concerned about fixed it and not have a problem since then I am very happy with Taylor gmc dealer

We like Jared. That's why we keep coming back.

Time to perform service was prompt

I had the absolute BEST experience purchasing my 2026 GMC Acadia, and it was all thanks to Deyanira! From the moment we walked in, she truly listened to what we needed for our family and made us feel completely comfortable throughout the entire process. She was incredibly patient, knowledgeable, and detailed when explaining every feature of the vehicle and each step of the buying process. There was never any pressure — just genuine care and professionalism. She took the time to answer all of our questions and made sure we understood everything before moving forward. Buying a car can sometimes feel overwhelming, but Deyanira made this experience exciting, smooth, and stress-free. We left feeling confident, valued, and so happy with our decision. If you’re looking for someone who truly cares and goes above and beyond, ask for Deyanira! We are so grateful for her help and absolutely LOVE our new 2026 GMC Acadia. Thank you for making this such an amazing experience!

Friendly service.

Prompt, on-time and friendly service from Chris.

Not happy about no punch card for oil change

polite and efficient

Good Work

They were very efficient, knowledgeable, and got the job done in a timely manner.

car brought in march 19th. got a loner, then told parts had to be ordered, then told part backlog, still no update from dealership, then called to bring in my loner and get a new one, got new loner, then called several time to see if my car was ready. was told it was, called dealership to make sure that the car was ready , it was. Then they called me back to say they cant find my keys,??? that the tech who repaired my car, locked my keys in his tool box, and would not be in until 930am, was at dealership at 915am, no tech, waited and waited then at 1005AM, my keys were given to me. now you tell me why my keys were locked up in his tool box??? they should have been given to the service manager when my car was completed. I was late for a meeting, due to the delay, and i feel that a free oil change and a tire rotation should be compensation for my inconvenience, late for a meeting, and the stress caused me from someone who locked up my keys in their tool box. totally unacceptable.

Very professional and friendly

I leased my car for 3 years at $310/month. Then bought it out with a warranty for $18,000 dollars!! And now they charge me $89 for an oil change!! I will NOT be going back. So much for customer service now that they have your money. Ridiculous 😣

Chris Hamilton in Service is the Best 🌟. He is super friendly, efficient and attentive to your problem. I have dealt with him over 5 years and he is the Best. A Real Keeper 👍🏻 Susan Goldsmith

Service tech was polite and efficient I don't like the idea of suggesting additives for the vehicles engine. This was never done at Moran and it doesn't give me confidence in GM products if they need this done. I've always felt that if I did regular maintenance there shouldn't be any major issues with my vehicle.

Great service experience

Good

The go to guyz!!! 😎👍

The staff is friendly and professional. I was in and out of the dealership in 45 minutes.

Great experience as usual

I show up and they said I don’t have an appointment. I scheduled it through my Chevrolet app and got a confirmation message stating the dealership confirmed the apt. The service technician said the appointments don’t show up on their end when you schedule appointments in the app. This is unacceptable and should be fixed ASAP or not offered on their end app. He also had to enter my information into the computer several times. He had to ask me my personal information several times. This was a long drawn out process. Eventually he did get me entered in their system and had my pool changed within an hour thankfully

Very helpful and truck looks like new

Chris has always provided me with courteous and excellent service.

Chris is the best to work with. He's very professional and kind

Good customer service

Excellent……Jacob 1st. Class professional.

fast and freindly

Great service, Chris was very kind and helpful, explained everything to me and let me know the progress on my vehicle.

They were professional, and done quickly

First and foremost this is my first time purchasing a car from Buick and my experience with the service center wasn’t good this last time. I made and appointment with Jeff who is no longer with the company on Feb 3, 2026 I made an appointment to bring my car in on Feb 16, 2026 because my camera in my car went out. When I arrived I was told it would take days for them to diagnose my car and they didn’t have any available loaner cars. Which instantly through my whole day off. I had many of errands to run and no vehicle to do it. I end up having to rent a car which cost me and my car is still under warranty. I had to pay someone to come and get me to take me to the rental car company only for them to turn around and put me in a loaner because the technician had took the car apart and they had to wait for the camera to come in the next day. I have to give praise to Jacob though he understood my frustration and apologized on behalf of the mix up. I pray the next time I have to come to the service center it is a better experience

My appointment was honored and I was in and out very quickly

No complaints

They were very nice and helpful. The only thing is I forgot to give them my punch card and it was in the car so I hope they can update my punches next time.

Great experience everyone very helpful and answered all our questions

John, our salesman was extremely knowledgeable and helpful

Took me right in only 30 minute wait

Easy-breezy! Great customer service.

Just average customer service.

Courteous.

Very friendly, super helpful. One of the cleanest dealerships ive been too. The tech and service writter were very informative. Got my car back clean and functioning as it should. Would definately recommend.

The service was excellent. The technicians were friendly and knowledgeable and the wait was on within the reasonable time.

Jacob in service is great. Knowledgeable, communicates well and is very helpful.

This is the only location I trust to take care of my vehicle. All services are always explained in great detail. My service advisor for my last visit was Jacob. He even helped me use my rewards. Thanks again. Keep up the good work. Charlene Thomas

It was so fast and easy. I will return for sure. Thank you

Quick

Had a great experience with my service visit on 5-20-2026. For the first time in years it was a pleasant experience due to the welcoming demeaner of service technician Bobby Bellon. He was very helpful in getting my truck serviced without an appointment. Came in for oil change and price on 4-tires and work was done in a few hours. I was able to leave my truck and everything worked out great. I was ready to give up coming to "Moran GMC" for service because most of the employee contacts were very depressing experiences and as a customer I felt I was bothering the employees by coming in to get my vehicles serviced. Thank you Mr. Bellon for being professional and making me feel valued as a customer.

Staff and timeliness was great. The only issue was that the car was parked to pick up and you had to make your way through piles of un-shoveled snow when there were places that were shoveled the car could have been parked. I understand it’s winter but the customer doesn’t expect to have to make their way through a pile of snow to get to their car.

I had to get a tire checked out because I suspected a slow leak so I set up a Service appointment. It turned out to be the stem valve. A sensor kit for it had to be ordered and once it was in, I was notified to come in anytime to get it installed. I got my tire fixed and rolled out the door in a hour. Jacob in Service was very kind and helpful throughout the process. Thanks Jacob!

First time going there and all the employees were fantastic start to finish. The service was great happy we made the switch over

Great service! Short wait times.

I can always count on Jim Fisher to make things as quick and easy as possible. Jim is truly an asset and positive influence to the dealership.

Didn't even attempt to take time to thoroughly look at car. Sar a turned flatvtire and declared vehicle unrepairable and unrivaled. It was locked in the shop over the weekend and when I finally had access I put a new tire on it and drive it to another shop. Not at all pleased with the service we recieved

delivered car early was greeted with great friendly service. Car was finished before expected time and notified through the whole process

Fast friendly service

Folks at the Moran Buick service department were kind and professional.

The overall experience was excellent. However, the length of time to diagnose and correct the vehicle's problem was a little disappointing. Service representative Bobby Bellon was absolutely the best representative I have experienced. I am completely satisfied with the service I received and will return for more service if needed. Only disappointment as mentioned earlier was the 2 week time duration to diagnose and correct the problem.

you have 1 service write up guy and he's busting his ass but it won't be long if you don't get him some help. would like to have truck washed when i come in for service.

Good Farst WORK.

Everyone was very friendly and professional. Visit was very quick!

Service was very timely and professional. Price is way up now that this dealership has new ownership.

The customer service didn't meet my expectations that I received from past service.

Great , quick and courteous and problem solved in 1 day.

Came in for a oil change and service was extremely fast. Told Bobby who took my vehicle in about problem I was having with radio. He found a update from GM and installed it. Radio worked Great until Saturday when GM alerted me to a new update which I installed. After this update radio is working ERRATIC!!!! Very disappointed in GM. Dealership was GREAT.

Very nice and helpful

Bobby was very attentive and quick when greeting me. I had an appt for oil change and they were very thorough .

Great Service

Friendly fast service

I was extra late due to construction and going to the wrong dealership but they took me anyway. They were professional and very nice. I received great care and on top of that, they even washed my truck. Everything was done in a timely manner. Thank you, I will be back!

My Service Advisor Bobby Bellon was very knowledgeable and helpful. My truck was done within an hour as promised

I like that I am able to drop my vehicle off in the morning, get service done, and pick it up after work. The service department was very friendly and helpful.

Great Experience

Chris and Jacob are very knowledgeable, excellent service reps.

The purchasing part of my experience was good. It was the part were my new truck wouldn’t start on the forth day that I had it resulting in an a huge inconvenience for myself.

Easy and quick

I love the kind service and the updates on my car

Speed was fine, and I hope everything was done properly. But I surprised that you don't run a dirty vehicle through a quick wash. I understand this was a first free service. But for something that would cost $115, seriously? That was minor and I have a Tommy's membership and just left and went there. Now on to my real problem, the tire pressure was a little bit high from winter. I noticed on the app front should be 32psi and rear 35. Mine as 38 or 39 all around so I asked whether the app was correct and the rep told me yes and they would have someone fix it but I decided to do it myself. So my point is if tire pressure is overlooked what else was?

This service department is amazing!

When I dropped off truck I was told it might take 2weeks to get it back Iexplained that I needed it back as soon as possible because I go to the VA HOSPITAL in Ann Arbor for my appointments Bob told me he would to what he could well I was looking to rent a car when he called me the next day and told me it would be ready the next day I was floored didn’t need a rental after all I really appreciate his hard work and also the techs that worked on it I would recommend this dealership to everyone I know thank you again

Everyone was very professional and helpful. Very clean waiting area and receiving area.

Need to tell the customer everything that needs to be done and then let the customer make the decision.

Oil change was done quickly

Having issues with the car I was told they need me to leave the car for a week for them to evaluate and no loner available

Only went for basic maintenance and oil change. Greeted with friendly staff as soon as I pulled in. Had me in very quickly and vehicle was ready in less than 30 minutes.

Super fast service!

I got my oil change and tire rotation done it took only 25 minutes. I asked them to check my driver window I get a lot off road sound they told me its normal if i bought more expensive they don't have that problem. I know that's not true because I had a 2020 it was nice quiet. I bought the same model because of the road sound. I'm not happy with this vehicle. Bobby was right there when they told me this. I believe it needs to be driven to check for road sound its problem the rubber in the door. I give them 1 star on this. Oil change and tire rotation makes me think they didn't actually do the full job because it was done fast. I'm not happy with this service.

My visit was very professional. My car was serviced promptly and the team handle my gmc rewards issue fast with great results.

Everything went well. Minimal wait time. Very pleasant employees!

Awesome experience Bob and George in the service department excell in their customer service practices. They were great! 😎👍

Very quick, polite and prompt service very pleased. I will be bringing my Cadillac XT six in also for service based on the service that I had this time Awesome.!! thank you very much!!

I was greeted by very nice service guys, sad to see all the previous guys are no longer there, but everyone was very friendly and accommodating.

The staff is very personable and knowledgeable

Talked to a very nice and very knowledgeable sales person Dominic. A very big asset to the Dealership. All employees were very helpful. Dealership was very clean from outside to inside , even bathrooms .. excellent experience.

Was faster and very friendly

I had the vehicle towed to the service department due to battery issues. The service staff signed me in even though I didn't have a prior appointment scheduled. The car would not start, and therefore was not drivable. The staff member that waited on me was very polite and professional. He provided transportation home and when the vehicle was ready he provided transportation for me to be picked up. I would recommend clients to the service department at Moran Buick GMC.

Was greeted and directed to the service provider. Great smile. Work was done in a timely manner .

Very helpful employees. But was supposed to get a car wash with my oil change and I didn’t get

The service department was very helpful in setting up my appointment… when I got there very friendly and cordial.. they explained what they were going to do and about how long it would take take..

Very nice quick professional

It was an awesome experience definitely! From Tyler to him handing me off to John, it was effortless transaction and I really enjoyed it.

The experience was great, I had no idea that Moran was gone, but your team took good care of me, oil change was fast and I got a car wash😊.

Brian was superb. Very laid back and very accommodating. I already decided who will be my next new car salesman.

Everything went smooth and quick. Friendly staff made me feel at ease.

Had an appointment for an oil change, they were very fast and efficient with that, but the last couple times they have not washed my car, I heard there were a car wash was down, but they could go across the street to the Chevy Dealer to wash it

Now that it changed from moran you are not honoring my punch card to get a free oil change even

To wait 8 days for a door lock warranty fix is quite a stretch. Have never encountered this in dealing with the dealer in 40 years.

I thought with an oil change and tire rotation your technician would top off the fluids and do a safety inspection. I think as fast as my service was done I have my doubts a tire rotation was done. Moran did these services with the oil change and tire rotation. I really don’t think I will back to Taylor GMC I live in Monroe and can get this service done here for less than $102.00 . Taylor GMC has lost me for any future services and new vehicle purchases.

ok

Bobby was professional and friendly.

Shockingly quick & my vehicle was Not in a disarray like before.

One of the best experiences I’ve had post COVID. Treated with respect and my sales agent went above and beyond to get me in a new Buick.

My experience was very good. Everything was very easy.

Brought my 2016 Buick LaCrosse to Taylor Buick GMC for some brake work after make an appointment. The work was done as scheduled. I was contacted and notified of the work that needed to be done. An estimate was given to me at that time. I was contacted when the work was complete. When I went to pick up the car, the payment process was quick. I was informed that I had a balance in my GM Rewards account. It was credited to my payment. Nicely done!!

Appointment was on time.All the work that I requested and recommended by Bobby was done and in short time.Was done in just a little over an hour.Great experience

The advisers were very professional and friendly

Went to have a rear wiper blade changed service was good but 20$ to change a blade I watched him do it took two mins. Ten would have been enough

This time around, the service was excellent. It took way too long to fix this issue. Time will tell if this issue is fixed permanently.

I was very happy with my experience at GMC. I really didn’t come in planning to lease a new vehicle that day I wanted to see what they had to offer. I had a great sales rep, Ryder who made the experience seem less. I was in and out in 45 min, picked out a vehicle, they broke my Ford lease for me, followed me to Ford to turn it in and make there were no issues. For the first time ever purchasing a car I felt 0 pressure to buy extras when I sat with the finance person. I am very happy with my Terrain and the experience I had. Thank you Taylor GMC

I tried to go to a different Buick dealership close to my home but felt disrespected and they didn't keep their word. I have been to Taylor Buick twice and have been treated respectfully, kindly and their service was great. I highly recommend them.

My 2025 GMC Canyon was scheduled for the first 7000 mile oil change and the service went well. My Service Advisor was George Carver. George was very friendly and attentive. The multi-point vehicle inspection was done by Oscar Cavazos, who was also very friendly, he made sure my truck received the free car wash even though the service lane schedule was very busy. Overall, it was a great experience.

Bobby in service was great to deal with. Made my visit stress free and my vehicle was in and out of there within 30 minutes. All in all, I had a great experience!

Nicole was amazing! She listened to me and found what I needed. She was very patient and professional! It’s so rare in todays time to find someone who made you feel so welcomed and appreciated!

Friendly fast did not try to upsell anything which I really appreciated they took great care of me would 100 percent go back

A huge thank you to Bobby and REBECCA in service!! Both are very friendly and very helpful! Keep up the great work! Thank you so much, Stacie Pasek

I came in as a walk-in for an oil change I was very happy with the customer. Service was super happy how fast it got done. I would definitely come back again.

I had my 2024 AT4 2500 Diesel hauled in on a flatbed for repair on Monday, April 27th, and it was not completed until Wednesday, June 3rd. This extended turnaround time was very frustrating, especially since it was not due to parts availability but staffing issues. I understand that staffing shortages, particularly with diesel technicians, were a factor, but the overall length of time to complete the repair fell well short of my expectations. I want to recognize that Bobby Bellon did a great job once he took over my claim after Jacob Callahan was terminated by Taylor Buick GMC. Bobby was responsive, professional, and helpful throughout the process. However, one area I was especially disappointed with was how the warranty situation was handled. I was told the repair would not be covered because the vehicle had 39,900 miles, just beyond the 36,000-mile warranty limit. Given that the failure was a Fuel Pump Power Control Module, something I had no control over, I requested a goodwill claim. I was then told I would need to pursue that directly with the GM Warranty Department, which I am currently in the process of doing. Being responsible for a $791.58 repair on a $90,000 vehicle that is still relatively new is disappointing. While I appreciate Bobby’s support, the overall experience, specifically the repair timing and lack of flexibility on warranty consideration, did not meet my expectations.

Efficient and knowledgeable

Nathan was very friendly and knowledgeable. He was able to find the exact Terrain I was looking for. He made my experience very enjoyable and I wouldn’t hesitate to recommend him.

On time,friendly,and competent

Everyone was polite and helpful

I worked with Chris and it was a great experience. I felt like I was accommodated and listened to when I expressed what I was looking for. The process was smooth and I felt great hospitality

Have worked with John on 3 purchases and he has been excellent on making things happen.

The service at Taylor Buick GMC was very professional and quick. I will be returning for all my service needs. I highly recommend Taylor service

Mr. Bellon was great and kept me informed throughout the process.

I have leased my last 5 vehicles from Moran-Taylor Buick. I keep coming back because I receive fair deals and great, respectable service I recently had my car towed from a Ferndale Dealership to Taylor to receive the service I trusted. Compliments to Bobby, Rebecca, Oscar in Service & John in Sales

Sales guy was great and didn't make us feel pressured in any way at all

Very friendly & courteous. Job was done in the timeframe quoted.

I asked them to check out two different concerns when I checked in for my oil change. When I went to pay my bill neither of these concerns had been addressed. I told them the dome light issue was something GM knew about according to a previous (Moran) service department employee. Two of the techs proceeded to bad mouth the former employee. VERY unprofessional. They never even offered to check into the two issues. I will not be back.

I left with a car!!

Always professional and friendly when I take my car into the dealership.

Karen, so always amazing professional very patient excellent worker

George was good and made sure the work was done right

excellent

Quick and easy oil change. Service advisor Bobby Bellon was exceptionally professional, polite and informative. Extremely attentive to ensuring great service.

Great experience!! Service people were very friendly and responsive!! The only thing is that they did not punch my preferred customer card. How do I get that punched?

The young man named George was very courteous and helped me do everything. I need to know about my points and my service.

Made an appointment. Was taken in quickly and got out quickly.

Salesman Chris was professional, personable, knowledgeable and courteous

I had a really enjoyable experience,Jared made the process go smoothly, I would highly recommend Jared to my family and friends. He was professional and personable. And not pushy!

The part from my car was ordered on New Year’s Eve. I was never informed it was in. It was returned on January 19. I was in for an oil change. I wanna say February I asked about the part. They said it was still on backorder. I called in May they said it went back on January 19 and it was never re-ordered and I was never informed so I went six months without this module for my car and I was not able to get the features I was paying for or am paying for for six months on a two-year lease that’s a quarter of my lease that I did not have the features that I was paying for

The employees are very nice; however, my car was in for service (because of factory recall) for six weeks and I did not get a loaner vehicle for 5 weeks. At week 5 I finally got a loaner, thanks to Todd! That is my only complaint. I just feel that is not good customer service.

You gave me great service..

We always come back to Dominick. He’s on top of everything and makes the experience a great one.

Very quick and professional from start to finish. Thanks again.

John Kujik was extremely helpful and easy to work with making the entire process smooth and seamless. Kudos to John and the entire team at Taylor Buick GMC.

It was as nice an experience as any annoying recall could be! 😀

Jim at the Body shop was great. He kept me informed and work with my insurance company. You need more service advisors like him.

Service was excellent! Chris Jones helped my wife and I buy our first car together. He was very knowledgeable and helpful throughout the entire process. I would recommend anyone go to Chris in the future.

Friendly staff and timely service.

Great customer service and timely

George did a Great Job getting my vehicle an Oil Change. He pointed out that I was in need of Both Air Filters for my vehicle. Thanks George!

We are so very happy with our 2026 Envision. Jerod Owen’s is the best. We first went to the dealership in 2017. Jerod helped us then now still 10 years later. This is why we love Taylor GMC!

I received a loaner car.

I’ve been trying to get my car fixed for 5 months now. I made an appointment 4 different times. Each one being cancelled or I was told they would be holding my vehicle for 2-4 WEEKS. No loaner was offered as they say they don’t have any. I arrived yesterday for my appointment, only to be told at the end of day it would be hold for a few weeks. You know, until they could get to it! That’s completely ridiculous. What is the point of an appointment if you’re just going to hold my vehicle for weeks. Just bad business.

The initial problem still exist. My connection problems are worst.

My man Ryder was on point walked in one day drove out the next

The staff is always nice and helpful. I love that I have an appointment and my car is taken care of.

Ryder was my salesman and did an excellent job with working with me as I sold my truck to purchase a new canyon. I felt very confident that all my concerns would be addressed and it felt great as a customer that all my questions were answered in a timely manner and with explanation. I will definitely be recommending Taylor Buick GMC and Ryder for everyone that asks and will definitely be looking at coming back when it’s time for another purchase!

Very quick with service.

Amazing experience with Jody and Shawn.

Service dept were fine, but GM has a major issue with my dash that needs to be addressed

Fast and efficient

Everything went good salesman was great

Didn’t reset my oil life in vehicle. Couldn’t read the new window sticker for next oil change

Fast service but they damaged my drivers side door, waiting on them to set up a time for repair

In and out for an oil change in no time

The first time we went in , we felt very uncomfortable about going to pick up our car and they changed the price 2 times in 5 mins on us .. was not a good experience, but something said go back and see Patrick again and see what is what and a forsure price and we are totally satisfied and thankful for Patrick’s time in our families needs ! We will be back for another car soon

Friendly staff. Excellent service

Not great

excellent service

Ryder our sales representative was great.

Bobby at Taylor Buick GMC is always great to work with! He consistently makes the experience easy, professional, and stress-free. His customer service is top-notch, and he always goes above and beyond to make sure everything is taken care of. I always have a great experience and highly recommend Bobby and Taylor Buick GMC!

Always friendly, always quick.

After almost three months, the only repair completed was replacing a sensor. Unfortunately, the loud noise the car makes when braking was not fixed because the technician claimed they couldn’t hear it. The noise is very noticeable, unpleasant, and keeps getting worse. I’m very disappointed with the quality of the repair service. That said, I do want to recognize George Carver for his professionalism and excellent customer service. My frustration is with the technician who inspected the vehicle, as it seems the problem was not properly diagnosed or addressed.

Quick and polite

I really regret purchasing a vehicle from this dealership I’ve been having issues with my car every since I got it and it’s only been 2 months

Tonya was very helpful and honest about everything. She answered any questions that I had and was able to get the truck ready fast.

Salesman very knowledgeable and made the whole purchasing experience very easy. Showed how to use the features in the car too.

Pleasant experience.

Three weeks to find out that the oil cap was not put on properly after an oil change is totally unacceptable.

Great service

Everyone was very nice and helpful

Had an appointment for oil change and tire rotation. Greeted promptly when I arrived and waited in waiting room while vehicle was being worked on. Service Advisor George Carver helped me with how to apply my gm rewards points towards balance due. This is 4th vehicle I have leased from this dealership and very happy with their customer service. Dealership recently changed from Moran to Taylor Buick/GMC so far quality of service remains consistent.

Nathan always does a great job. Well satisfied!

John was excellent and made the process very easy

Excellent

Service provided was prompt. Service department was friendly and professional. Very pleased with service that was provided

Very friendly

The Service Manager took time to explain everything to me. I have not owned a GM in a number of years but this experience was awesome. The work was completed earlier than I expected.

Very fast

Service rep was very polite and made sure to keep me informed on what was going on with my vehicle.

Perfect service

Oscar was my person to sign me , what a great guy. Very nice very knowledgeable did a great job. Thanks Oscar.

I came to the dealership to have a flat tire repaired, so they said that they could not repair the tire. I purchased a tire with a price match which was good. After 3 hour wait, my key lock was either lost or broken I have not seen it since I took my car in for the tire repair. My tire sensors are not working. This is my second trip for service for the tire sensors, they fixed the issue by totally removing the tire information page from my car, still no sensors, so if am driving and the air goes down on an tire I have no idea until it is flat and very dangerous or hard to control, and I don’t even know if the tire could be changed. I postponed a rode trip because I didn’t feel comfortable driving the car. The mechanics at this location need more training or they just don’t know what they are doing. I talked to another lady waiting for her car and her wheel locks were broken. My car is still under warranty I probably would get better service at another dealership. I plan on filing a complaint with the State of Michigan attorney general office. No one should have to deal with this!

every member treated me great i was very impressed with the service i received

Techs didn't seem to have the knowledge to do the job we needed done on our vehicle. They were very efficient with the oil change.

Great communication

Bobby was very welcoming and explained everything to me. The entire staff was super friendly as well.

Hadan appointment and all was good.

Jared went above and beyond to help me find a vehicle to fill my specific needs.

I had a great experience during my first oil change. The staff was friendly, professional, and explained everything clearly. My 2026 GMC Sierra Denali was serviced promptly, and I appreciated how well they took care of my new truck. The waiting area was clean and comfortable, and the entire process was smooth from check-in to checkout. Overall, I’m very satisfied with the service and will definitely return for future maintenance.

We were a challenging customer and John Kujik did an excellent job with us.

Ron is a top notch salesman. He thoroughly explained our options with our lease and our new purchase was done very efficiently. I highly recommend this dealership.

Bill Howard is a great salesman. Got my last 2 trucks from him. Great dealership

The Service was great and very helpful 🙂

Technician was professional and courteous.

Everything went well. Had a good experience.

Professional, speedy service & very pleasant personal.

Excellent customer service.

for the 10th time, wash my truck

Everything was good up until I got home and realized my oil change light was not reset and it was oil drippings all up under my hood

Went for oil change,job done fast and everyone was friendly and helpful.

I bought this Buick because l had good experience with other cars l bought from Moran, always took care of problems fast. Taylor Buick made me wait four months before I got a loaner. Bad vibes now.

Dreat service and people, in and out. Thank you/Joe

my sales person was very helpful

George provided grade service thank you

Brian was great, answered all of our questions and was very polite.

Great team! First time for service maintenance and was pleased with how they handled me. Waiting room was nice and the coffee was fresh. Will return in 3000 miles!

EVERYTHING WAS MADE FAST AND SIMPLE. RON CURTIS IS A FANTASTIC SALESMAN WHO TAKES PRIDE IN CUSTOMER SERVICE, ALWAYS GOING ABOVE AND BEYOND TO ENSURE A SMOOTH TRANSACTION.

Everyone was really nice and very helpful. I truly appreciate great customer service. That’s what keeps me coming back.

Oscar in the service department was excellent. He understood our needs and helped us every step of the way from getting us three rebates to giving us updates at each service being completed.

My salesman, Nathan, is the reason I have bought multiple vehicles from your dealership. He is responsive and diligent in taking care of my needs.

Pleasant experience. Very helpful.

Nicole did a great job.

On time, and completed work in a timely manner. Courteous & professional Seasonal.

Everything went fast and easy.only thing they didn't do was wash my car like they said they would.

What a great experience I had working with Nate Kujik. From the moment I walked into the dealership, he was friendly, professional, knowledgeable, and genuinely easy to work with. He answered my questions, explained the features clearly, and made the entire process smooth and stress-free. If only every major purchase came with a "Nate" attached to it, life would be a lot easier. Thank you Nate for the outstanding customer service and for making the experience enjoyable. I would gladly recommend you to anyone looking for a knowledgeable, customer-focused salesperson. You did a terrific job, and it was a pleasure working with you!

Nice service advisor. Explained everything clearly.

Service provided was quick. Concerns were addressed in a timely manner.

My sales man Jared Owen is a great guy. He answered all our questions and explained everything. All the staff we delt with were professional.

My salesperson John Kujik and the GM Mark Montante are the best!

I talked to of your associates they were very patient and nice attitudes I just came in for a oil change but it was very quick I will be back

Schedule appt on time friendly staff and mostly trust in the service department that makes you feel like you are valuable

My salesman Patrick was quick, attentive and very accommodating. He matched me up to the perfect vehicle. I’m very satisfied with the whole experience.

Great! Everyone was helpful and courteous.

quick easy great service.

The prices went up and you don't offer any incentives to come back, such as the punch card Moran offered after so many oil changes you received one free. The service is extremely slow compared to Moran, my husband was there for over 2 hours instead of the 45 minutes we are used to. He watched the shop guys walk around aimlessly while working on my car. I will not be back I will be finding someone else reasonable in pricing for my oil changes and who attends to my car until finished.

Good exper

knowledgable salesman and friendly

I was greeted at my car, taken great care of in a timely manner. Even though I accidentally made my appt. at the Chevy dealer, Taylor Buick fit me right in, definitely going to stay with this location for any future service on my Buick.

Friendly, helpful, efficient and great communication

Quick friendly service.

Took 1-1/2 hours with a scheduled appointment for oil change and tire rotation, etc.

Very quick and efficient.

All as promised. Polite staff. Timely service.

Very friendly, great inventory! I will be going back at end of lease.

Service was great. Bobby took really Good Care of me and went out of his way to help me

My experience was great. Brian Richards did an amazing job. Answered my questions. Was patient with me in my car buying process.

All good